Residential heating and cooling
HVAC help for a new service need.
Identify the problem, prepare the details a provider may ask for, and connect with an independent service provider when coverage is available for the property ZIP code.
Home Service Compass is an independent referral and information service, not the HVAC contractor. Connections, appointments, pricing, and response times are not guaranteed.
Choose the closest situation
Use a focused page for the problem you have.
These pages explain useful observations and questions. They do not diagnose equipment or replace an on-site evaluation.
AC is not cooling
The system runs, but rooms stay warm, airflow is weak, or supply air does not feel cool.
Read this guideSystem will not start
The thermostat calls for cooling, but the indoor unit, outdoor unit, or entire system stays off.
Read this guideRepair or replacement
System age, repair scope, comfort, efficiency, warranty, and written pricing affect the decision.
Read this guidePlan for the cost conversation
Know which diagnosis, equipment, labor, permit, warranty, and scope details to compare.
Read this guideUseful details for a provider
- Property ZIP code and whether you can authorize work
- Whether the system runs, cycles, or remains off
- Weak airflow, warm air, unusual noise, odor, water, or visible ice
- Approximate system age and recent service history
- Whether you want repair help or a replacement discussion
Repair and replacement are different conversations
| Topic | Repair discussion | Replacement discussion |
|---|---|---|
| Primary question | What failed, and what is required to restore operation? | What equipment and scope suit the home and comfort goals? |
| Pricing detail | Diagnosis, parts, labor, warranty, and additional findings | Equipment, sizing, labor, permits, controls, disposal, and warranty |
| Useful comparison | Written repair scope and any limits on the repair | Written proposals with comparable scope, ratings, warranties, and exclusions |
Questions to ask before authorizing work
- What company will perform the work, and who is providing the estimate?
- What licenses and insurance are required locally, and can the provider document them?
- What is included and excluded from the written scope and price?
- Are permits or inspections required, and who is responsible for them?
- What equipment, parts, labor, and workmanship warranties apply?
- What payment and cancellation terms apply?
New residential HVAC request
Ready to check coverage for the property ZIP code?
Using this referral service is free and does not obligate you to hire a provider.