Leaks and visible pipe issues
Share where water is appearing, when it began, and whether you can safely shut off the nearby fixture.
New residential plumbing requests
Residential plumbing service help.
Call for a new plumbing request, or submit the property ZIP code online to check whether an independent provider may be available.
Residential service needsHomeowner or decision maker
Home Service Compass is a referral service, not the plumbing contractor. Coverage and provider availability vary by location and time.
New residential plumbing requests
No obligation to hire
Availability checked dynamically
Describe the plumbing need
Start with what you can safely observe.
A clear description helps route the request. The independent provider must inspect the property before confirming diagnosis, scope, pricing, or availability.
Drain and fixture concerns
Describe the affected sink, tub, shower, toilet, or drain and whether more than one fixture is involved.
Water heater service
Note the fuel type if known, approximate age, visible leaking, unusual sounds, or a lack of hot water.
Repair or installation planning
Explain the new residential repair or installation being considered so a provider can discuss scope and pricing.
The call line is intended for
A new residential plumbing service request.
- A homeowner or authorized property decision maker
- A residence within a currently covered ZIP code
- A new plumbing repair, service, or installation discussion
Contact the right business
Not an existing-account support line.
- Existing appointments, invoices, warranties, and prior work should go to the plumbing company already handling the job.
- Commercial requests may not qualify for this residential referral line.
- For fire, gas, or another immediate danger, leave the area and contact the appropriate emergency service or utility.
Details that help a plumbing provider
- The property ZIP code and residential property type
- The affected fixture, room, pipe, drain, or water heater
- When the issue began and whether it is getting worse
- Visible water, odor, sound, loss of hot water, or multiple affected fixtures
- Whether you are authorized to approve service at the property
Questions to ask before hiring
- What business will perform the work, and who is providing the estimate?
- What licenses and insurance are required locally, and can the provider document them?
- Does the written scope include diagnosis, labor, materials, permits, cleanup, and disposal?
- What additional findings could change the price?
- What warranties, payment terms, and cancellation terms apply?
Avoid unsafe inspectionDo not enter standing water near electrical equipment, open walls, handle gas components, or disassemble pressurized plumbing. Contact the appropriate emergency service or utility for immediate hazards.
New residential plumbing request
Call or submit the service details online.
The plumbing line is for a new residential service request. Coverage, call acceptance, operating hours, and provider capacity may change by ZIP code and time.
Plumbing request line(844) 651-1309Tracking and call-routing number. A connection, appointment, or specific response time is not guaranteed.
Home Service Compass may receive compensation for a qualified call or referral. The independent provider controls its own estimate, credentials, terms, schedule, and work.
Plumbing referral questions
Know what the referral line can and cannot do.
Availability and the provider relationship are separate from Home Service Compass.
Is Home Service Compass the plumbing contractor?
No. Home Service Compass is an independent referral service. Any plumbing provider you reach is a separate business responsible for its own diagnosis, estimate, schedule, credentials, terms, and work.
Who should use the plumbing request line?
The line is intended for a homeowner or authorized residential decision maker seeking a new plumbing service within an available service area.
Can I call about an existing appointment, bill, or warranty?
No. Contact the plumbing company shown on your agreement, invoice, or appointment confirmation for customer service, billing, warranty, or scheduling questions.
Is provider availability guaranteed?
No. Coverage, provider participation, operating hours, and capacity are checked dynamically and may vary by property ZIP code and time of request.
New residential plumbing request
Ready to check current coverage?
Call the plumbing line or share the property ZIP code online. Provider availability is not guaranteed.