Terms for using this website.

Information and referral service

Home Service Compass publishes general educational content and may help users connect with independent home service providers or referral partners. We are not a contractor, home inspector, engineer, utility, emergency service, or agent of any provider.

No professional advice or diagnosis

Website content is general information, not a diagnosis, estimate, engineering opinion, code determination, or safety instruction for a particular property. A qualified professional must inspect the property and determine appropriate work.

Independent providers

Providers are independent third parties. They control their own representations, eligibility, licenses, insurance, estimates, prices, schedules, employees, subcontractors, contracts, financing, warranties, and work. A connection does not constitute an endorsement or guarantee.

You are responsible for verifying the provider's identity, licenses and insurance required in your jurisdiction, references where appropriate, written scope, permits, price, warranties, payment terms, and cancellation rights before hiring or paying anyone.

Availability and response times

Provider participation, service territory, operating hours, response times, and appointment capacity vary. Submission of a request does not guarantee a match, call, appointment, arrival time, estimate, price, financing, or completed service. Same-day or 24/7 service, if referenced, is subject to location, provider participation, technician availability, demand, and appointment capacity.

User responsibilities

You agree to provide accurate information and use the site only for lawful, genuine requests. You may not:

• Submit another person's contact details without authorization.
• Send false, duplicate, automated, abusive, fraudulent, or commercial solicitation requests.
• Attempt to interfere with, probe, scrape excessively, reverse engineer, or bypass site security.
• Submit payment information, account credentials, health information, or sensitive government identifiers through the general contact form.

Consent to contact

When you submit a request and check the consent box, you authorize Home Service Compass and parties involved in handling the requested connection to contact you about that request using the contact information provided. Consent is not a condition of purchase. Message and data rates may apply. You may ask a caller or sender to stop future contact, subject to communications needed to complete or document an existing request.

Compensation and third-party terms

We may receive compensation for advertising, calls, leads, referrals, or purchases. See our advertising disclosure. Your transaction with a provider is governed by your agreement with that provider, not these website terms.

Intellectual property

The website's original text, design, branding, and organization are protected by applicable law. You may use the site for personal, non-commercial purposes, but may not republish substantial portions without permission. Third-party marks belong to their owners.

Disclaimers

To the maximum extent permitted by law, the site and its content are provided "as is" and "as available." We disclaim warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, provider quality, availability, and results.

Limitation of liability

To the maximum extent permitted by law, Home Service Compass will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for a provider's acts, omissions, estimates, contracts, property damage, injury, delay, or work. Rights that cannot legally be waived remain unaffected.

Changes, governing law, and contact

We may update these terms by posting a revised effective date. Applicable law and forum rules will be determined by mandatory law and the circumstances of the dispute. Use the contact form for questions about these terms.