AC not cooling
AC running but the house is not cooling?
Warm air, weak airflow, uneven rooms, short cycling, or visible ice can have different causes. Record the symptoms and let a qualified provider evaluate the system.
Home Service Compass is a referral service, not the HVAC contractor. Availability varies by ZIP and provider.
Before calling
Write down what the system is doing.
These observations can help explain the problem. They are not a diagnosis.
- Whether air from the vents feels warm, neutral, or slightly cool
- Whether airflow is weak everywhere or only in certain rooms
- Indoor temperature, thermostat setting, and how long the system runs
- Any visible ice, water, unusual sound, odor, or recent filter change
Separate cooling from airflow
A system can move air without cooling it effectively, or it can produce cool air with inadequate airflow. Describe both the air temperature and the airflow strength instead of using only the phrase not working.
- Air temperature at multiple accessible vents
- Weak airflow in one room versus the whole home
- How indoor temperature changes while the system runs
Share timing and pattern
Note whether the issue started suddenly, became worse over several days, appears only during the hottest part of the day, or follows a recent service or power interruption.
Request written findings
Ask the provider to explain the observed condition, proposed work, price, warranty, and any alternatives in writing before you authorize a repair or replacement.
- What was tested and what was found
- What the proposed work is expected to address
- What is excluded or may require additional approval
Have a new residential HVAC service request?
Start with the property ZIP code. This referral service is free to use and there is no obligation to hire.